Terms of Service

Last updated: January 15, 2025

1. Acceptance of Terms

By accessing and using the FutuAge platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service. These Terms apply to all users of the Service, including agencies, account managers, and client contacts.

2. Description of Service

FutuAge is a social media management platform designed for SMM agencies to streamline content preparation and client collaboration. Our Service includes:

  • Project management tools for client brands
  • Content creation and collaboration features
  • Social media platform integrations
  • Media asset management and organization
  • Campaign planning and content scheduling
  • Client approval workflows
  • Analytics and performance tracking

3. User Accounts and Responsibilities

3.1 Account Registration

You must provide accurate, current, and complete information during registration and keep your account information updated. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

3.2 Authorized Use

You may only use the Service for lawful purposes and in accordance with these Terms. You agree not to use the Service:

  • To violate any applicable laws or regulations
  • To infringe upon the rights of others
  • To upload or transmit malicious code or harmful content
  • To attempt unauthorized access to our systems
  • To interfere with the proper functioning of the Service
  • To create false or misleading content
  • To engage in spam or automated data collection

3.3 Client Relationships

You are responsible for maintaining appropriate relationships with your clients and obtaining necessary permissions before managing their social media accounts or content through our Service.

4. Social Media Platform Compliance

When using our Service to interact with social media platforms, you agree to:

  • Comply with all applicable platform terms of service and community guidelines
  • Obtain proper authorization before connecting client accounts
  • Respect platform rate limits and usage restrictions
  • Maintain accuracy in content attribution and sourcing
  • Follow platform-specific advertising and content policies
  • Not engage in activities that could result in account suspension or termination

5. Content and Intellectual Property

5.1 Your Content

You retain ownership of all content you upload, create, or manage through our Service. By using our Service, you grant us a limited, non-exclusive license to use, store, and process your content solely for the purpose of providing our Service.

5.2 Client Content

You represent that you have the necessary rights and permissions to upload and manage client content through our Service. You are responsible for ensuring that all client content complies with applicable laws and platform policies.

5.3 Prohibited Content

You may not upload or create content that:

  • Violates any applicable laws or regulations
  • Infringes on intellectual property rights
  • Contains harmful, offensive, or discriminatory material
  • Promotes illegal activities or violence
  • Contains false or misleading information
  • Violates privacy rights of individuals

5.4 Our Intellectual Property

The Service, including its features, functionality, and underlying technology, is owned by FutuAge and is protected by intellectual property laws. You may not copy, modify, or reverse engineer any part of our Service.

6. Data and Privacy

Your use of our Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using our Service, you consent to the collection and use of information as described in our Privacy Policy.

You are responsible for complying with applicable data protection laws when collecting, processing, or sharing personal information through our Service.

7. Payment Terms

7.1 Subscription Fees

Access to certain features of our Service may require payment of subscription fees. All fees are non-refundable unless otherwise specified or required by law.

7.2 Auto-Renewal

Subscriptions automatically renew unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings.

7.3 Changes to Pricing

We reserve the right to modify our pricing with at least 30 days' notice. Price changes will apply to subsequent billing periods.

8. Service Availability and Modifications

We strive to maintain high availability of our Service but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of our Service at any time with reasonable notice.

We may also update these Terms from time to time. We will notify you of material changes and your continued use of the Service after such changes constitutes acceptance of the new Terms.

9. Limitation of Liability

To the maximum extent permitted by law, FutuAge shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of our Service.

Our total liability for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid us in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless FutuAge from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any rights of third parties, including your clients.

11. Termination

Either party may terminate your access to the Service at any time. We may suspend or terminate your account immediately if you violate these Terms or engage in conduct that we determine is harmful to our Service or other users.

Upon termination, your right to use the Service will cease immediately. You may export your data before termination, subject to our data retention policies.

12. Third-Party Services

Our Service may integrate with third-party platforms and services. Your use of these third-party services is subject to their respective terms and policies. We are not responsible for the availability, accuracy, or content of third-party services.

You acknowledge that some third-party platforms may have additional requirements or restrictions that apply to your use of our Service in connection with their platforms.

13. Compliance and Legal Requirements

You are responsible for ensuring that your use of our Service complies with all applicable laws, regulations, and industry standards, including but not limited to:

  • Data protection and privacy laws (GDPR, CCPA, etc.)
  • Advertising standards and regulations
  • Intellectual property laws
  • Platform-specific terms of service
  • Industry-specific compliance requirements

14. Dispute Resolution

Any disputes arising from these Terms or your use of the Service will be resolved through binding arbitration, except for claims that may be brought in small claims court.

These Terms are governed by the laws of United Arab Emirates, without regard to conflict of law principles.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and FutuAge regarding the Service.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

15.3 Assignment

You may not assign your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

15.4 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

16. Contact Information

If you have questions about these Terms, please contact us:

Email: futuage.com@gmail.com